Ws Professional

iš viso 43
Rodoma 31-43 iš 43


Managing People for Service Advantage
Managing People for Service Adva... Jochen Wirtz
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18,95 €
-15%
22,29 €
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Designing Complaint Handling and Service Recovery Strategies
Designing Complaint Handling and... Jochen Wirtz
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18,95 €
-15%
22,29 €
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Service Quality and Productivity Management
Service Quality and Productivity... Jochen Wirtz
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18,95 €
-15%
22,29 €
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Building a World Class Service Organization (Assessment Tool)
Building a World Class Service O... Jochen Wirtz
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18,95 €
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22,29 €
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Economics Gone Astray
Economics Gone Astray Bluford H Putnam
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110,32 €
-15%
129,79 €
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Winning in Service Markets: Success Through People, Technology and Strategy
Winning in Service Markets: Succ... Jochen Wirtz
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209,18 €
-15%
246,09 €
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Designing Customer Service Processes
Designing Customer Service Proce... Jochen Wirtz
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18,95 €
-15%
22,29 €
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Service Marketing Communications
Service Marketing Communications Jochen Wirtz
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18,95 €
-15%
22,29 €
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Pricing Services and Revenue Management
Pricing Services and Revenue Man... Jochen Wirtz
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18,95 €
-15%
22,29 €
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Developing Service Products and Brands
Developing Service Products and... Jochen Wirtz
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18,95 €
-15%
22,29 €
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Positioning Services in Competitive Markets
Positioning Services in Competit... Jochen Wirtz
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18,95 €
-15%
22,29 €
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Understanding Service Consumers
Understanding Service Consumers Jochen Wirtz
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18,95 €
-15%
22,29 €
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Winning in Service Markets: Success Through People, Technology and Strategy
Winning in Service Markets: Succ... Jochen Wirtz
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93,15 €
-15%
109,59 €
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