Ws Professional

iš viso 43
Rodoma 31-4343


Managing People for Service Advantage
Managing People for Service Adva... Jochen Wirtz
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15,11 €
-30%
21,59 €
  • Išsiųsime per 12–18 d.d.

Designing Complaint Handling and Service Recovery Strategies
Designing Complaint Handling and... Jochen Wirtz
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15,11 €
-30%
21,59 €
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Service Quality and Productivity Management
Service Quality and Productivity... Jochen Wirtz
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15,11 €
-30%
21,59 €
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Building a World Class Service Organization (Assessment Tool)
Building a World Class Service O... Jochen Wirtz
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15,11 €
-30%
21,59 €
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Economics Gone Astray
Economics Gone Astray Bluford H Putnam
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88,12 €
-30%
125,89 €
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Winning in Service Markets: Success Through People, Technology and Strategy
Winning in Service Markets: Succ... Jochen Wirtz
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167,15 €
-30%
238,79 €
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Designing Customer Service Processes
Designing Customer Service Proce... Jochen Wirtz
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15,11 €
-30%
21,59 €
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Service Marketing Communications
Service Marketing Communications Jochen Wirtz
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15,11 €
-30%
21,59 €
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Pricing Services and Revenue Management
Pricing Services and Revenue Man... Jochen Wirtz
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15,11 €
-30%
21,59 €
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Developing Service Products and Brands
Developing Service Products and... Jochen Wirtz
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15,11 €
-30%
21,59 €
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Positioning Services in Competitive Markets
Positioning Services in Competit... Jochen Wirtz
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15,11 €
-30%
21,59 €
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Understanding Service Consumers
Understanding Service Consumers Jochen Wirtz
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15,11 €
-30%
21,59 €
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Winning in Service Markets: Success Through People, Technology and Strategy
Winning in Service Markets: Succ... Jochen Wirtz
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74,47 €
-30%
106,39 €
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