Ws Professional

iš viso 43
Rodoma 31-4343


Managing People for Service Advantage
Managing People for Service Adva... Jochen Wirtz
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15,18 €
-30%
21,69 €
  • Išsiųsime per 12–18 d.d.

Designing Complaint Handling and Service Recovery Strategies
Designing Complaint Handling and... Jochen Wirtz
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15,11 €
-30%
21,59 €
  • Išsiųsime per 12–18 d.d.

Service Quality and Productivity Management
Service Quality and Productivity... Jochen Wirtz
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15,25 €
-30%
21,79 €
  • Išsiųsime per 12–18 d.d.

Building a World Class Service Organization (Assessment Tool)
Building a World Class Service O... Jochen Wirtz
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15,11 €
-30%
21,59 €
  • Išsiųsime per 12–18 d.d.

Economics Gone Astray
Economics Gone Astray Bluford H Putnam
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88,75 €
-30%
126,79 €
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Winning in Service Markets: Success Through People, Technology and Strategy
Winning in Service Markets: Succ... Jochen Wirtz
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168,34 €
-30%
240,49 €
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Designing Customer Service Processes
Designing Customer Service Proce... Jochen Wirtz
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15,11 €
-30%
21,59 €
  • Išsiųsime per 12–18 d.d.

Service Marketing Communications
Service Marketing Communications Jochen Wirtz
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15,25 €
-30%
21,79 €
  • Išsiųsime per 12–18 d.d.

Pricing Services and Revenue Management
Pricing Services and Revenue Man... Jochen Wirtz
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15,25 €
-30%
21,79 €
  • Išsiųsime per 12–18 d.d.

Developing Service Products and Brands
Developing Service Products and... Jochen Wirtz
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15,18 €
-30%
21,69 €
  • Išsiųsime per 12–18 d.d.

Positioning Services in Competitive Markets
Positioning Services in Competit... Jochen Wirtz
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15,11 €
-30%
21,59 €
  • Išsiųsime per 12–18 d.d.

Understanding Service Consumers
Understanding Service Consumers Jochen Wirtz
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15,25 €
-30%
21,79 €
  • Išsiųsime per 12–18 d.d.

Winning in Service Markets: Success Through People, Technology and Strategy
Winning in Service Markets: Succ... Jochen Wirtz
Knygos.lt nariams Knygos.lt nariams
74,61 €
-30%
106,59 €
  • Išsiųsime per 12–18 d.d.