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Winning in Service Markets: Success Through People, Technology and Strategy
Winning in Service Markets: Success Through People, Technology and Strategy
Knygos.lt klubas Knygos.lt nariams
74,47 €
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106,39 €
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Winning in Service Markets: Success through People, Technology, and Strategy is the first practitioner book in the market to cover the key aspects of services marketing and management based on sound academic evidence and knowledge. Derived from the globally leading textbook for Services Marketing by the same author, this book offers a comprehensive overview of extant knowledge on the topic. Accessible and practical, Winning in Service Markets bridges the gap between cutting-edge academic resear…
  • Leidėjas:
  • Metai: 2016
  • Puslapiai: 500
  • ISBN-10: 1944659056
  • ISBN-13: 9781944659059
  • Formatas: 15 x 22.9 x 2.3 cm, minkšti viršeliai
  • Kalba: Anglų

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Winning in Service Markets: Success through People, Technology, and Strategy is the first practitioner book in the market to cover the key aspects of services marketing and management based on sound academic evidence and knowledge. Derived from the globally leading textbook for Services Marketing by the same author, this book offers a comprehensive overview of extant knowledge on the topic. Accessible and practical, Winning in Service Markets bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world.

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Daugiau
  • Autorius: Jochen Wirtz
  • Leidėjas:
  • Metai: 2016
  • Puslapiai: 500
  • ISBN-10: 1944659056
  • ISBN-13: 9781944659059
  • Formatas: 15 x 22.9 x 2.3 cm, minkšti viršeliai
  • Kalba: Anglų

Winning in Service Markets: Success through People, Technology, and Strategy is the first practitioner book in the market to cover the key aspects of services marketing and management based on sound academic evidence and knowledge. Derived from the globally leading textbook for Services Marketing by the same author, this book offers a comprehensive overview of extant knowledge on the topic. Accessible and practical, Winning in Service Markets bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world.

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