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Jochen Wirtz

iš viso 16
Rodoma 1-16 iš 16
Kategorijos ir filtrai
Rikiuoti pagal: Naujausios Populiariausios Pigiausios Brangiausios Geriausiai įvertintos
Essentials of Services Marketing
Essentials of Services Marketing Jochen Wirtz, Chri...
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118,29 €
-30%
168,99 €

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Balancing Capacity and Demand in Service Operations
Balancing Capacity and Demand in... Jochen Wirtz
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15,11 €
-30%
21,59 €

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Crafting the Service Environment
Crafting the Service Environment Jochen Wirtz
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15,11 €
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21,59 €

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Managing People for Service Advantage
Managing People for Service Adva... Jochen Wirtz
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15,11 €
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21,59 €

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Managing Customer Relationships and Building Loyalty
Managing Customer Relationships... Jochen Wirtz
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15,11 €
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21,59 €

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Designing Complaint Handling and Service Recovery Strategies
Designing Complaint Handling and... Jochen Wirtz
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15,11 €
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21,59 €

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Service Quality and Productivity Management
Service Quality and Productivity... Jochen Wirtz
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15,11 €
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21,59 €

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Building a World Class Service Organization (Assessment Tool)
Building a World Class Service O... Jochen Wirtz
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15,11 €
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21,59 €

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Winning in Service Markets: Success Through People, Technology and Strategy
Winning in Service Markets: Succ... Jochen Wirtz
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167,15 €
-30%
238,79 €

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Winning in Service Markets: Success Through People, Technology and Strategy
Winning in Service Markets: Succ... Jochen Wirtz
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74,47 €
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106,39 €

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Understanding Service Consumers
Understanding Service Consumers Jochen Wirtz
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15,11 €
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21,59 €

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Positioning Services in Competitive Markets
Positioning Services in Competit... Jochen Wirtz
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15,11 €
-30%
21,59 €

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Developing Service Products and Brands
Developing Service Products and... Jochen Wirtz
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15,11 €
-30%
21,59 €

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Pricing Services and Revenue Management
Pricing Services and Revenue Man... Jochen Wirtz
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15,11 €
-30%
21,59 €

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Service Marketing Communications
Service Marketing Communications Jochen Wirtz
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15,11 €
-30%
21,59 €

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Designing Customer Service Processes
Designing Customer Service Proce... Jochen Wirtz
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15,11 €
-30%
21,59 €

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Rodoma 1-16 iš 16
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