360,22 €
423,79 €
-15% su kodu: ENG15
Customer-Centric Knowledge Management
360,22 € 
- Išsiųsime per 10–14 d.d.
Customer-Centric Knowledge Management (CCKM) is needed in order to build good customer relations and to maintain customer satisfaction and loyalty. It includes the management of processes and techniques used to collect information regarding customers' needs, wants, and expectations for the development of new and/or improved products and services. Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects of customer…
360.22
2025-07-13 23:59:00
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- Leidėjas: Information Science Reference
- Metai: 2011
- Puslapiai: 332
- ISBN-10: 1613500890
- ISBN-13: 9781613500897
- Formatas: 21.6 x 27.9 x 1.9 cm, kieti viršeliai
- Kalba: Anglų
- Extra -15 % nuolaida šiai knygai su kodu: ENG15
Customer-Centric Knowledge Management + nemokamas atvežimas! | knygos.lt
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Customer-Centric Knowledge Management (CCKM) is needed in order to build good customer relations and to maintain customer satisfaction and loyalty. It includes the management of processes and techniques used to collect information regarding customers' needs, wants, and expectations for the development of new and/or improved products and services. Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation. It seeks to expand the literature and business practices and contributes to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies (ICTs).EXTRA 15 % nuolaida su kodu: ENG15
360,22 €
423,79 €
Išsiųsime per 10–14 d.d.
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- Leidėjas: Information Science Reference
- Metai: 2011
- Puslapiai: 332
- ISBN-10: 1613500890
- ISBN-13: 9781613500897
- Formatas: 21.6 x 27.9 x 1.9 cm, kieti viršeliai
- Kalba: Anglų
Customer-Centric Knowledge Management (CCKM) is needed in order to build good customer relations and to maintain customer satisfaction and loyalty. It includes the management of processes and techniques used to collect information regarding customers' needs, wants, and expectations for the development of new and/or improved products and services. Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation. It seeks to expand the literature and business practices and contributes to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication technologies (ICTs).
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