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Today's workplace environment can be very disruptive and unpleasant at times. This third edition, entirely rewritten and easy to read comprehensive book, which includes homework and quizzes, teaches the reader how to change a toxic environment into the type of workplace in which he or she and co-workers would want to work. Author, Rebecca Black of Etiquette Now! has taught countless workshops on this subject. Now you can have this same workplace saving advice in the palm of your hand without spending hundreds of dollars to attend one of her workshops. Subjects include Cultural Awareness, Business Meeting & Business Meal Etiquette.