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Understanding Proactive Customer Orientation
Understanding Proactive Customer Orientation
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83,57 €
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Dennis Herhausen examines how managers can successfully probe latent needs and uncover future needs of customers, labeled as proactive customer orientation. Overall, a systematic change process is developed to guide managers that aim to increase their company's proactive customer orientation.
  • Leidėjas:
  • Metai: 2011
  • Puslapiai: 186
  • ISBN-10: 3834931012
  • ISBN-13: 9783834931016
  • Formatas: 14.7 x 21.1 x 1.3 cm, minkšti viršeliai
  • Kalba: Anglų

Understanding Proactive Customer Orientation (el. knyga) (skaityta knyga) | knygos.lt

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Dennis Herhausen examines how managers can successfully probe latent needs and uncover future needs of customers, labeled as proactive customer orientation. Overall, a systematic change process is developed to guide managers that aim to increase their company's proactive customer orientation.

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  • Autorius: Dennis Herhausen
  • Leidėjas:
  • Metai: 2011
  • Puslapiai: 186
  • ISBN-10: 3834931012
  • ISBN-13: 9783834931016
  • Formatas: 14.7 x 21.1 x 1.3 cm, minkšti viršeliai
  • Kalba: Anglų

Dennis Herhausen examines how managers can successfully probe latent needs and uncover future needs of customers, labeled as proactive customer orientation. Overall, a systematic change process is developed to guide managers that aim to increase their company's proactive customer orientation.

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