Knygos.lt nariams
42,41 €
-30%
Įprastai
60,59 €
Telecom Convergence, 2/E
Knygos.lt nariams
42,41 €
-30%
Įprastai
60,59 €
- Išsiųsime per 12–18 d.d.
This volume examines the three components of the convergence phenomenon - technologies, companies and services - in order to help the reader understand how the fundamentals of customer service are created.
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- Autorius: Steven Shepard
- Leidėjas: McGraw-Hill Professional Publishing
- ISBN-10: 0071387854
- ISBN-13: 9780071387859
- Formatas: 15.4 x 23 x 2.8 cm, minkšti viršeliai
- Kalba: Anglų
Atsiliepimai
Aprašymas
This volume examines the three components of the convergence phenomenon - technologies, companies and services - in order to help the reader understand how the fundamentals of customer service are created.
Knygos.lt nariams
42,41 €
-30%
Įprastai
60,59 €
Išsiųsime per 12–18 d.d.
- Autorius: Steven Shepard
- Leidėjas: McGraw-Hill Professional Publishing
- ISBN-10: 0071387854
- ISBN-13: 9780071387859
- Formatas: 15.4 x 23 x 2.8 cm, minkšti viršeliai
- Kalba: Anglų
This volume examines the three components of the convergence phenomenon - technologies, companies and services - in order to help the reader understand how the fundamentals of customer service are created.
Atsiliepimai