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You absolutely need this phrase book if you can answer "YES" to any of the following questions: - Do you have more Spanish-speaking customers visiting your car lot, motorcycle lot, or shop each month? - Do you want to tap into the fastest emerging market for new and pre-owned sales? - Did you take some Spanish in high school or college and would like a refresher so that you can increase your commissions? From your first Meet & Greet, to the Delivery of the Unit, Easy Spanish for Auto/Motorcycle Sales, Parts and Service takes the industry-standard "8-steps to the sale" and translates all the words, phrases, and ancillary information you need to tap into the Spanish-speaking sales market. This phrase book is for vehicle, motorcycle, & RV salespeople, sales managers, finanace/business managers, business owners and mechanics.