Link to the QM title: http://bit.ly/SAPERPQM
Link to Free Reading Sample: http://bit.ly/SAPQMRS
This book has taken a deep-dive approach to provide in-depth and comprehensive coverage to just about all the business processes in which you can or want to integrate QM. It begins with covering the enterprise structure of other components whose understanding is important for you to run QM business processes and which also reflects the inter-dependencies of other components’ enterprise structures. The configuration undertaken is then put to actual use to show you the impact of the configuration on the business processes. The connecting point here is that a business process must be comprehensively understood first, before proceeding to model and configure it in the SAP ERP system. Two chapters, namely, Quality Planning and Quality Inspection are devoted to help you gain a comprehensive understanding of the concepts, basics and fundamentals that forms the backbone of QM.
The book then transitions to cover QM integration with MM, PP, SD and PM components of SAP ERP system and also explains how to optimize your business processes by using several latent features that are often not as frequently used to bring about business processes improvements. This book moves toward conclusion by covering the quality evaluation, quality monitoring, and reporting capabilities, including the flexibility to create self-defined queries. Finally, the book concludes by covering how you can use QM component to continue to improve or incorporate business processes improvements by implementing or integrating your company’s internal or external audits, stability study and FMEA and control plan.
In summary, we structure the book along the following lines:
In Part 1 of this book we cover Quality Management Core Concepts. In Chapter 1, we cover the real life business processes and how you can map them in SAP ERP system. Chapter 2 is on the enterprise structure that you’ll need to ensure is available in the system, and which completely depends on the enterprise structures of other components. The enterprise structure forms the backbone of the SAP ERP system that helps in mapping the important business processes of the company. Eventually, reporting also takes important elements from the enterprise structure. Your understanding of enterprise structures and even master data is crucial to implement QM component. Chapter 3 covers the basics of Quality Planning and includes the important QM master data that you need to setup as a one-time activity to get your business processes up and running. Since QM component heavily integrates with other components, therefore this chapter accords due coverage to master data of other components that must also be available in the system. The master data that you set up in finds its actual and practical application in Chapter 4, which is on Quality Inspection, along with several optimization and quick tips to improve and expedite your business processes. This chapter also covers a relatively-newer functionality known as Multiple Specification to cater to the business needs of process industry.
In Part 2 of this book, we move forward with covering Quality Management Integration with Logistics components. Chapter 5 covers QM integration with Materials Management (MM) component, that is, QM integration with procurement and inventory management sub-processes of MM component. This chapter also covers a specific section that caters to business scenario when companies are embarking on implementing QM component for the first time. Chapter 6 is on QM integration with Production Planning (PP) component, and covers not just the covers QM integration in process manufacturing (PP-PI), but also discrete and repetitive manufacturing. PP-PI extensively uses batch management functionality hence this chapter accordingly accords due coverage.
Chapter 7 is on QM integration with Sales and Distribution (SD) and shows the controls that the system offers before the company delivers goods to the customer. If there is any customer-specific quality inspection that the company needs to ensure, then this chapter covers it.
The focus of Chapter 8 is on QM integration with Plant Maintenance (PM) component vis-à-vis Test Equipment Management. Test equipment management attends to calibration of laboratory and other test equipment that the company needs to ensure, so that test results of vendor-procured materials or company’s in-house produced products are reliable and accurate. Chapter 9 focuses on optimizing your QM component in Logistics components. This chapter delves into four important areas, namely, Dynamic Modification Rule (DMR), Recurring Inspection, Active Ingredient Management, and Batch Derivation.
Part 3 of this book is on Quality Management Workflow Tools. Chapter 10 is on Sample Management that offers far in-depth and comprehensive solutions and controls on how the company manages product samples, be it a competitor’s product’s sample, vendor’s sample. Chapter 11 covers incoming and outgoing Quality Certificates. Incoming certificates corresponds to procurement process, while outgoing certificate finds greater application in sales process. In Chapter 12, you’ll see how Quality Notification can bring out organizational improvements and how you can extensively integrate it in important business processes. Chapter 13 covers Quality Costs so that you can keep track of and reduce costs associated with inspecting products, reducing or eliminating defects and introducing products and processes improvements. Chapter 14 covers the versatile and dynamic functionality of the Classification system, which is cross-modular and finds several applications not just in the QM component but also in other Logistics components. Chapter 15 shows how you can leverage Engineering Change Management (ECM) to bring better control and visibility to your master data creation processes or the changes made to already-created master data, not just in the QM component but also in other Logistics components. Chapter 16 shows you the benefits of implementing the digital signature functionality in your business processes to eliminate or reduce the manual signature and approval process. Digital signature is also cross-modular. Chapter 17 is a dedicated chapter on the Document Management System (DMS) to reflect upon the importance of having a plethora of a company’s digital assets in a secure environment that is also easily accessible when needed. DMS is also a cross-modular component, and you can implement it not just in the QM component but in other Logistics components.
Part 4 is about Monitoring, Evaluation and Controls in QM. In Chapter 18, you’ll learn how to quickly set up alerts in your SAP ERP system with the Early Warning System (EWS) to closely monitor important deviations to your business processes and take quick decisions and actions. You can also set up EWS in other Logistics functions, if needed. In Chapter 19, you’ll learn the features, functionalities, menu paths, navigation tools, and many options available to run a large number of standard reports available in SAP ERP system. The concepts that you’ll develop here will enable you to expand your knowledge horizon to explore standard reports available in other Logistics components. In this chapter, we also cover how you can quickly create your own reports by using the SAP Query tools. Chapter 20 is on Quality Control and covers three important areas, namely, Vendor Evaluation, Quality Scores and Statistical Process Control (SPC).
The last part, Part 5, is all about Continuous Business Processes Improvements with QM component. Chapter 21 covers how you can map and manage various types of internal and external audits using Audit Management with SAP ERP. Chapter 22 on Stability Study, you’ll find step-by-step instructions guidance on the configuration, master data and business processes of Stability Study, and how several other SAP ERP components integrate with it. Finally, in Chapter 23 is on Failure Mode and Effects Analysis (FMEA) and Control Plan, which while more prevalent in the automobile industry can be easily and quickly put to use in other products and processes improvements.
The book also contains the following Appendices:
Appendix A – Movement Types mapping with Inspection Types and Inspection Lot Origins
Appendix B – Important QM Tables
Appendix C – Important QM User Exits
The book also contains, a Glossary of some of the more important terms used in QM and a list of Abbreviations used in this book.
While this book is certainly a significant expansion to the areas and functionalities that the QM component offers, we do not cover the following:
Environment, Health and Safety (EH&S)