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Organization development is the systematic method of taking an objective look at how an organization is operating, gathering information, and then deciding on the most appropriate action to help that organization develop and improve. Written by two leading experts in the field, Organization Development describes how OD can be used effectively in today's economy to create organizations that maximize their capability. The authors provide advice on using diagnostic techniques to identify an organization's needs and on how to use them across a range of areas. With case studies and expert advice, Organization Development offers practical ideas and examples of how to make an organization more efficient.