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This breakthrough guide was written by a recognized leader in the field of facilitation; it provides a no-holds-barred look at organizational change and ways to structure and deliver facilitation engagements for success. Topics include a look at why facilitators often fail, techniques for identifying the real client, structuring the engagement and the contract, creating or choosing a bullet proof methodology, examples from Jack Rahaim's practice, the art of facilitation, how to start and manage meetings, how to keep participants engaged and a number of detailed facilitation approaches. The book is written for facilitators, consultants, managers, group leaders, teachers and therapists.