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Our words and the way we choose to use them has a profound impact on patient outcomes and trust. Leading with honesty, kindness, and patient empowerment, this practical guide encourages healthcare professions to harness the power of words to the advantage of our patients.
Many healthcare professionals are contending with factors outside of their control such as challenging budgets, constrained time, and increasingly complex and chronic conditions. Using intentional language is more important than ever, and something every healthcare professional can implement directly into their patient care.
This book guides professionals on how we can positively change our language around pain, body weight, ageing, women's and men's health, diagnoses, and disability whilst acknowledging equally important factors such as identity and cultural inclusivity.