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Making Workshops Work takes you from an initial idea or brief, through step-by-step preparation, to an engaging, well-run, effective session resulting in agreed actions and clear follow up. Feel competent and confident as you deliver great results, with everyone committed to their actions afterwards, whether meeting virtually or face-to-face. Penny Pullan's experience and inspiring stories will support you at every stage, along with templates, checklists and guides to ensure that you are fully prepared, making the best use of your, and your participants', valuable time.