Knygos.lt nariams
144,75 €
-30%
Įprastai
206,79 €
Focus First on Service
Knygos.lt nariams
144,75 €
-30%
Įprastai
206,79 €
- Išsiųsime per 12–18 d.d.
This manual serves as both a strategic training experience and a tool for achieving quality customer service at your water utility. Topics covered include communication strategies, automated technologies, complaint resolution, managing conflict, and more. It's informative and easy to understand format allow for quick results.
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- Autorius: Awwa Staff
- Leidėjas: American Water Works Association
- ISBN-10: 1583214585
- ISBN-13: 9781583214589
- Formatas: 21 x 27.9 x 0.5 cm, minkšti viršeliai
- Kalba: Anglų
Atsiliepimai
Aprašymas
This manual serves as both a strategic training experience and a tool for achieving quality customer service at your water utility. Topics covered include communication strategies, automated technologies, complaint resolution, managing conflict, and more. It's informative and easy to understand format allow for quick results.
Knygos.lt nariams
144,75 €
-30%
Įprastai
206,79 €
Išsiųsime per 12–18 d.d.
- Autorius: Awwa Staff
- Leidėjas: American Water Works Association
- ISBN-10: 1583214585
- ISBN-13: 9781583214589
- Formatas: 21 x 27.9 x 0.5 cm, minkšti viršeliai
- Kalba: Anglų
This manual serves as both a strategic training experience and a tool for achieving quality customer service at your water utility. Topics covered include communication strategies, automated technologies, complaint resolution, managing conflict, and more. It's informative and easy to understand format allow for quick results.
Atsiliepimai