- Išsiųsime per 10–14 d.d.
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- Autorius: Jim Clemmer
- Leidėjas: Clemmer Group
- ISBN-10: 0771591667
- ISBN-13: 9780771591662
- Formatas: 15.2 x 22.9 x 2.2 cm, minkšti viršeliai
- Kalba: Anglų
- Extra -15 % nuolaida šiai knygai su kodu: ENG15
Atsiliepimai
Aprašymas
Firing on All Cylinders is based on the experiences of hundreds of public sector and business organizations improving their service/quality to master a rapidly changing world. This book brings together three organizational performance fields that have, until now, been distinct and separate. These are: 1. Customer Service - developing high perceived value and responsiveness 2. Quality Improvement - reducing defects and mistakes while increasing productivity through improved process and system control 3. Organization Development - building leadership skills and sustaining cultural change
EXTRA 15 % nuolaida su kodu: ENG15
Akcija baigiasi už 3d.12:49:43
Nuolaidos kodas galioja perkant nuo 10 €. Nuolaidos nesumuojamos.
- Autorius: Jim Clemmer
- Leidėjas: Clemmer Group
- ISBN-10: 0771591667
- ISBN-13: 9780771591662
- Formatas: 15.2 x 22.9 x 2.2 cm, minkšti viršeliai
- Kalba: Anglų Anglų
Firing on All Cylinders is based on the experiences of hundreds of public sector and business organizations improving their service/quality to master a rapidly changing world. This book brings together three organizational performance fields that have, until now, been distinct and separate. These are: 1. Customer Service - developing high perceived value and responsiveness 2. Quality Improvement - reducing defects and mistakes while increasing productivity through improved process and system control 3. Organization Development - building leadership skills and sustaining cultural change
Atsiliepimai