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"When looking at the many possible entry points into understanding your organization's strategy, processes, and technology, the most difficult question is often "where do we start?" Enterprise Designer provides a framework to help people start that journey. Bill uses an approach that is non-technical and highly focused - two things that are much needed to quickly deliver the maximum value from applying enterprise architecture." Greg Carter Chief Technology Officer & VP of Development, Metastorm Inc.
"At a very practical level this book is a fantastic tool to support managers identify core processes, systems and, above all, people within their organization and improve the way they integrate to deliver services to clients."Annie Geard, Consultant.