Knygos.lt nariams
20,22 €
-30%
Įprastai
28,89 €
Earn Their Loyalty
Knygos.lt nariams
20,22 €
-30%
Įprastai
28,89 €
- Išsiųsime per 12–18 d.d.
LOYAL CUSTOMERS & ENGAGED ENPLOYEES. The dual challenge for every business. You can mandate it, standardize it, and develop policies and procedures, but it will be a constant struggle. Instead, inspire your employees who will then delight your customers. Join businessman George Corbett in Scotland as he visits consultant Angus McTavish. Learn what doesn't work and why, and what does work and why. Learn what people need no matter what their role and how to meet those needs. Author Robert Brown,…
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- Autorius: Robert Brown
- Leidėjas: CreateSpace Independent Publishing Platform
- ISBN-10: 1453810188
- ISBN-13: 9781453810187
- Formatas: 14 x 21.6 x 1.2 cm, minkšti viršeliai
- Kalba: Anglų
Atsiliepimai
Aprašymas
LOYAL CUSTOMERS & ENGAGED ENPLOYEES. The dual challenge for every business. You can mandate it, standardize it, and develop policies and procedures, but it will be a constant struggle. Instead, inspire your employees who will then delight your customers. Join businessman George Corbett in Scotland as he visits consultant Angus McTavish. Learn what doesn't work and why, and what does work and why. Learn what people need no matter what their role and how to meet those needs. Author Robert Brown, PhD, has been a business human factors consultant for almost fifty years and has written business books on leadership, Lean Thinking, and change management. Earn Their Loyalty is a fact-filled, quick and enjoyable story. Inspired employees make for loyal customers, who will support a thriving business.
Knygos.lt nariams
20,22 €
-30%
Įprastai
28,89 €
Išsiųsime per 12–18 d.d.
- Autorius: Robert Brown
- Leidėjas: CreateSpace Independent Publishing Platform
- ISBN-10: 1453810188
- ISBN-13: 9781453810187
- Formatas: 14 x 21.6 x 1.2 cm, minkšti viršeliai
- Kalba: Anglų
LOYAL CUSTOMERS & ENGAGED ENPLOYEES. The dual challenge for every business. You can mandate it, standardize it, and develop policies and procedures, but it will be a constant struggle. Instead, inspire your employees who will then delight your customers. Join businessman George Corbett in Scotland as he visits consultant Angus McTavish. Learn what doesn't work and why, and what does work and why. Learn what people need no matter what their role and how to meet those needs. Author Robert Brown, PhD, has been a business human factors consultant for almost fifty years and has written business books on leadership, Lean Thinking, and change management. Earn Their Loyalty is a fact-filled, quick and enjoyable story. Inspired employees make for loyal customers, who will support a thriving business.
Atsiliepimai