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Defining Needs and Managing Performance of Installation Support Contracts
Defining Needs and Managing Performance of Installation Support Contracts
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Describes best commercial practices for purchasing services that are analogous to services the Air Force purchases to support its installations The authors examine whether and how well-respected commercial firms apply performance-based practices within their facilities and food services contracts. Communication between buyers and providers is critical; a small set of metrics is helpful for performance management; and incentives and a flexible contract can be of value.
  • Leidėjas:
  • Metai: 2004
  • ISBN-10: 0833034952
  • ISBN-13: 9780833034953
  • Formatas: 15.2 x 22.9 x 0.4 cm, minkšti viršeliai
  • Kalba: Anglų

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Describes best commercial practices for purchasing services that are analogous to services the Air Force purchases to support its installations The authors examine whether and how well-respected commercial firms apply performance-based practices within their facilities and food services contracts. Communication between buyers and providers is critical; a small set of metrics is helpful for performance management; and incentives and a flexible contract can be of value.

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  • Autorius: Laura H Baldwin
  • Leidėjas:
  • Metai: 2004
  • ISBN-10: 0833034952
  • ISBN-13: 9780833034953
  • Formatas: 15.2 x 22.9 x 0.4 cm, minkšti viršeliai
  • Kalba: Anglų

Describes best commercial practices for purchasing services that are analogous to services the Air Force purchases to support its installations The authors examine whether and how well-respected commercial firms apply performance-based practices within their facilities and food services contracts. Communication between buyers and providers is critical; a small set of metrics is helpful for performance management; and incentives and a flexible contract can be of value.

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