Knygos.lt nariams
Knygos.lt nariams
- Išsiųsime per 12–18 d.d.
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- Leidėjas: Brigantine Media
- ISBN-10: 1938406397
- ISBN-13: 9781938406393
- Formatas: 13.3 x 20.3 x 0.6 cm, minkšti viršeliai
- Kalba: Anglų
Customer Service Rules! (el. knyga) (skaityta knyga) | knygos.lt
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Aprašymas
"The customer is not always right, but he or she is always the customer." That's customer service expert Don Gallegos' mantra. His 52 Rules will help you create a company that is focused on giving the best customer service ever. Gallegos' long experience as president of 70-store supermarket chain King Soopers is the basis for the Rules: welcoming customer complaints, empowering employees to handle customers' problems, learning from the best customer service companies, and much more. Read one rule a week-or all 52 at once! Don Gallegos' Customer Service Rules! is your guide to building a business centered on your customers.
- Leidėjas: Brigantine Media
- ISBN-10: 1938406397
- ISBN-13: 9781938406393
- Formatas: 13.3 x 20.3 x 0.6 cm, minkšti viršeliai
- Kalba: Anglų
"The customer is not always right, but he or she is always the customer." That's customer service expert Don Gallegos' mantra. His 52 Rules will help you create a company that is focused on giving the best customer service ever. Gallegos' long experience as president of 70-store supermarket chain King Soopers is the basis for the Rules: welcoming customer complaints, empowering employees to handle customers' problems, learning from the best customer service companies, and much more. Read one rule a week-or all 52 at once! Don Gallegos' Customer Service Rules! is your guide to building a business centered on your customers.
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