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Being able to write clearly and persuasively is an essential requirement for succeeding in business. In the Better Business Writing manual, we explore each step in the writing process, as well as how sentences and paragraphs should be structured. Also, the manual offers dozens of tips regarding such matters as boilerplate phrases, clichés, graphics, grammar, readability measurements, and writing style. It also provides examples of different types of business writing, including adjustment letters, complaint letters, and press releases. In short, the manual shows how to improve the effectiveness of your writing.