100 Proven Ways to Acquire and Keep Clients for Life (el. knyga) (skaityta knyga) | knygos.lt

Aprašymas

100 Proven Ways to Acquire and Keep Clients for Life is the first book to detail both what and then exactly how professionals can elevate their client and prospective client experiences to establish lasting loyalty. Many books are written on the need for elevated experiences and the need for customer loyalty. Many others have been written on the what and why of better customer service and or an elevated experience. But none gives the reader the step-by-step tactical practices to make it happen like this book does.

As the chair of a consulting firm, Richard Weylman's ongoing years of research and direct experience with consumers have allowed him to refine specific tactics that have elevated experiences, strengthened relationships, and turn merely satisfied clients into truly delighted advocates for their provider.

In 100 Proven Ways to Acquire and Keep Clients for Life, Weylman details those tactics, step-by-step, in a format that professionals and their firms can use to create a community of delighted advocates and a highly profitable and sustainable business. Throughout the chapters, he shares his knowledge and provides direct feedback from consumers as to how to become the most-loved professional option available.