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When it comes to the tough stuff, we need real, face-to-face conversations. But have we lost the art?
There's no denying that as our use of technology has increased, our communication skills have decreased. Technology creates the illusion of being in touch, but we lose the deeper meaning conveyed by body language, facial expression, and tone of voice. We text when we should talk. We tweet firings and breakups. We vent our frustrations with other people online. Whether it's with a spouse, a friend, a boss, a co-worker, or children, those tough conversations create high anxiety. In the end, what we have are broken relationships and hurt feelings.
In this timely book, communication expert Mike Bechtle shows you how to build strong relationships, offering tried-and-true methods to navigate the muddy waters of having tough conversations--in person. With his help, you'll learn to be a better listener, give and receive genuine feedback, saturate your relationships with kindness, and much more--so that you'll feel confident when it comes time to actually
talk.
"What a fantastic book! Mike Bechtle is not only entertaining and compelling but his advice is rock solid and practical. Anyone who is serious about having healthy relationships--at work or on the home front--will love this book. Don't miss out on Mike's message."--
Drs. Les & Leslie Parrott, authors of
Saving Your Marriage Before It Starts
"Mike Bechtle skillfully guides us to good communication skills. He points out that when we're under stress without the proper tools we usually default to toxic patterns learned in childhood--yelling, whining, or clamming up! Our body language, as well as our spoken words, can effectively calm our tough conversations or ignite a raging war. Being an effective communicator can be learned by using his easily applicable counsel. His book is full of wisdom."--
Elizabeth B. Brown, author of
Living Successfully with Screwed-Up PeopleMike Bechtle (EdD, Arizona State University) is the author of
People Can't Drive You Crazy If You Don't Give Them the Keys and
How to Communicate with Confidence. His articles have appeared in publications such as
Writer's Digest, Pastors.com, and
Entrepreneur. A frequent speaker and blogger, Bechtle lives in California.
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