22,89 €
The Customer Rules
The Customer Rules
  • Išparduota
The Customer Rules
The Customer Rules
El. knyga:
22,89 €
Former COO of Walt Disney World distills essential rules for winning and keeping customers--and growing profits in the process--by delivering superior service.Drawing on his more than 40 years in the hospitality industry, Cockerell not only shows why the customer always rules, but also how to serve customers with such consistency, integrity, creativity, and sincerity that they'll never want to do business with anyone but you.
  • Leidėjas:
  • Metai: 2013
  • Puslapiai: 208
  • ISBN: 9780770435615
  • ISBN-10: 0770435610
  • ISBN-13: 9780770435615
  • Formatas: ACSM ?
  • Kalba: Anglų

The Customer Rules (el. knyga) (skaityta knyga) | Lee Cockerell | knygos.lt

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Former COO of Walt Disney World distills essential rules for winning and keeping customers--and growing profits in the process--by delivering superior service.

Drawing on his more than 40 years in the hospitality industry, Cockerell not only shows why the customer always rules, but also how to serve customers with such consistency, integrity, creativity, and sincerity that they'll never want to do business with anyone but you.
22,89 €
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  • Autorius: Lee Cockerell
  • Leidėjas:
  • Metai: 2013
  • Puslapiai: 208
  • ISBN: 9780770435615
  • ISBN-10: 0770435610
  • ISBN-13: 9780770435615
  • Formatas: ACSM ?
  • Kalba: Anglų

Former COO of Walt Disney World distills essential rules for winning and keeping customers--and growing profits in the process--by delivering superior service.

Drawing on his more than 40 years in the hospitality industry, Cockerell not only shows why the customer always rules, but also how to serve customers with such consistency, integrity, creativity, and sincerity that they'll never want to do business with anyone but you.

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