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Research Paper (undergraduate) from the year 2018 in the subject Health - Nursing Science - Nursing Management, grade: 5.50, Anglia Ruskin University, language: English, abstract: The hostel industry consists of a variety of businesses that fulfill the needs of guests. Of course, one of the core components of the hostel industry is the accommodation, including bed and breakfast being accompanied by several additional services that in turn enhance the customer experience. Hence, the present business plan refers to the viability and sustainability, as well as to the limitations posed by the macro environment to the new product, named St Christopher's Village ON. As such its feasibility and sustainability must be taken into account, together with the factors that restrain its future development.