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Douglas Purnell draws upon his experience as a pastor, counselor, and therapist to give both lay and ordained Christians the resources they need to engage in caregiving conversation; intentionally, deeply, and confidently. In "Conversation as Ministry: Stories and Strategies for Confident Caregiving," Purnell shares his reflections on the nature of pastoral conversation and he presents questions for specific conversations to help people focus on their intentions while engaging in pastoral conversation.