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You simply must read this book if you are serious about being a top-notch business coach. It is an excellent guide to best practices based on clear theory, experience and business wisdom.'- Carol Kauffman PhD, co-founder and Director of the Coaching and Positive Psychology Initiative at Harvard Medical School, and Co-Editor-in-Chief of Coaching: An International Journal of Theory Research and Practice. 'This is an extraordinarily thorough book. It covers a great range of practical guidance on matters that will concern the new coach and addresses a wide range of approaches to coaching while remaining firmly embedded in an experiential learning tradition.'- David Megginson, Professor of Human Resource Development, Sheffield Hallam University, UK